Refund Policy for InfinityPulse

Last Updated: May 27, 2025

1. Can I Get a Refund?

You may be eligible for a refund under the following conditions:

• Within the first 14 days of service: If you’re within 14 days of your initial contract, you can request a refund.
• Automatic renewal within 72 hours: Refunds are available if a renewal was processed in the last 72 hours.
• Accidental order: If you placed an order by mistake, contact support immediately for cancellation and refund.
• Refund of existing account credit: May be possible with an administration fee. Contact support for assistance.

If none of the above apply, you may not be eligible. You can still cancel your subscription to stop future charges.

2. Non-Refundable Services

Certain services are excluded from refunds:

• Web Design services
• Any service that includes downloadable software or resources

3. How Are Refunds Processed?

Refunds are always returned to the original payment method unless the customer requests account credit during the refund request.

4. Requesting a Refund

All refund requests must be submitted via a support ticket. Our team typically responds within 48 hours.

5. Abuse or Chargeback Policy

Refunds may be denied in cases of:

• Fraudulent activity
• Service abuse
• Chargeback misuse

6. Questions?

For any questions regarding refunds, email us at privacy@infinitypulse.dev.